We would be glad to help you with any questions and problems you might have. You can find all the information you will need to contact us here. If you want to contact our by email, Please send an e-mail to admin@colorfulmatrix.com and choose a topic below to send a message. Please check our FAQs before contacting us.

  • Ask a technical question about a program
  • Report a bug in a program
  • Suggest a new function in a program
  • Ask questions about prices, site license
  • Propose Translation Services
  • Other

We try to process every support request we receive as fast as possible. However it could take up to 48 hours before you get a response.
We process support requests from registered users in priority. If this is your case, please specify your order# (number beginning with RE provided during your purchase) in the contact form.

Product FAQ

Before contacting Colorful Matrix to ask a question about a product, please check the Frequently Asked Questions to see if there is a known answer.

Customer FAQ

If you have questions about your purchase, registration or customer account, please read the Customer FAQ.

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